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That was a great story demonstrating cultural differences. (Lucky for you your assistant clued you in! lol...) The manner in which you handled yourself when faced with that setback was brilliant. All executive and management coaches would benefit from reading this article! It's amazing how just one cultural difference can make just a huge difference in the receptiveness of employees to change. This goes for individual as well as ethnic or national cultural norms. It serves a coach well to investigate cultural expectations before trying to facilitate a corporate makeover. But you can't always know everything! Great reaction! (Not to mention it shows the value of a perceptive personal assistant!)

Executive Coaching

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