Consultants can sometimes be of value, but in almost every case I’ve found that the inherent wisdom within the employee ranks was totally sufficient to determine both a strategy and a set of accompanying tactics. All it takes to harness that wisdom is clear two way communications; from the CEO to all employees through no filters, and to the CEO employing patience and an experience based listening filter. Topics: Power To and From the People; Direct Communication; Corporate Culture Sensitivity; Harvest Organizational Wisdom; The CEO Rudder; The CEO’s Guide to Aggregate Wisdom; Smart Company, Smart CEO. To be published 2Q07.
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